[Ambassadors] Fedora Support

[Tareq Al Jurf]

i've talked with many people in Saudi Arabia about fedorai even talked to
arab people in forums

i found a very big problem
that most of these people used fedora but left it because they couldn't do
something

for example
a Moroccan guy on a forum told me that he installed fedora but couldnt
install the video card
so he uninstalled it

so what i am saying is that we need a ticketing system for fedora problems
we can even create a group for support
and the idea that i have is if the issue can be handled easily by the person
from the support, we can help people using remote desktop

regards

-- 
Tareq Al Jurf
Fedora Ambassador
Riyadh, Saudi Arabia
taljurf at fedoraproject.org
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