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Web UI, Database, XMLRPC Planned Outage | August 2nd, 2008 - 9:00 AM EST - 5:00 PM EST

O U T A G E   R E Q U E S T   F O R M

Severity Two (High) 

Scheduled Date:          
August 2nd, 2008    

Scheduled Time:          
9:00 AM EST - 5:00 PM EST

Estimated Time Required: 
8-9 hours           

Performed By:            
Red Hat Engineering Operations

People/Groups Impacted:  
Users of bugzilla.redhat.com and any services that rely on bugzilla.redhat.com

Site/Services Affected:  
Web UI, Database, XMLRPC

bugzilla.redhat.com will be unavailable during the posted
time on August 2nd, 2008.

On August 2nd, bugzilla.redhat.com will go down for an
update to the latest upstream code base. During this time
the web servers will be reinstalled with the latest OS
updates as well as the latest Bugzilla code. Also the
database servers will undergo a data migration to be made
compatible with the latest Bugzilla code. The web UI,
database, and all XMLRPC services will be unavailable during
the migration. Services that rely on bugzilla.redhat.com may
not function properly during this time so please let your
users know about the outage as well.

Also please take time to point your services/scripts at our
test server https://partner-bugzilla.redhat.com to make sure
that they will still work with the new system once it goes
live. Care has been taken to make the new system backwards
compatible as much as possible with the old XMLRPC API but
still confirm that they work properly.

kbaker redhat com   

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