Red Hat Support Engineering Team is looking for talented, motivated engineers around the world!

[marco bill-peter]

hi Fedora Developers

Have you ever thought of making your passion your day job? The Red Hat 
3rd level Support Engineering Group - is always looking for talented 
engineers in almost all corners of the world!

If you're interested, go to http://www.redhat.com/about/careers/ and 
search for 3rd/third level Support Engineering. Apply directly to the 
website, even if the location is not your current home
country. Also feel free to email me directly if you have any question 
about this position.

marco bill-peter
Senior Director Support Engineering Group
Red Hat

mbp at redhat dot com

----------------------------------------------------------------------------------------------------------------------------------------------------------------

Following is a small abstract of the role of our engineers.

3rd level Support Engineer

Summary

Resolves complex customer problems on the Linux packages, or other 
complex RH products like GFS, RHCS. This Support Engineer will work 
closely with RedHat’s front line support engineers, the RH development 
engineering
and the upstream communities. The engineer analyzes upstream development 
against current customer reported defects (bugs) and develops patches or 
workaround to resolve the issues.

* Develops and recommends corrective workarounds.
* Uses skills as a seasoned, experienced professional with a full 
understanding of industry practices and company policies and procedures; 
resolves a wide range of issues in imaginative as well as practical ways.
* Demonstrates considerable judgment in selecting methods and techniques 
for obtaining solutions.
* Interacts with senior internal and external personnel (upstream 
community).
* Works independently on tasks with minimal guidance on complex issues.

Job Requirements

* 5 years related experience
* Excellent understanding of Linux components, or/and kernel, virtual 
memory, networking concepts and protocols.
* Upstream Linux and Fedora Project or Kernel engagement a plus
* Familiar with other operating systems including Solaris, AIX, Tru64 
and Microsoft Windows Server desirable
* Good understanding of hardware and computer architecture
* Development level experience with C, be comfortable to write kernel 
patches
* Experience writing scripts using BASH or Python, Perl to troubleshoot 
and correct Linux issues.