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Can we please stop with the stupid add you Xorg.log canned response to X and OpenGL bugs?



Hi all,

A couple of days ago I filed this (fairly detailed bug):
https://bugzilla.redhat.com/show_bug.cgi?id=304551

About opengl rendering problems with a certain app on an other wise perfectly fine working opengl setup, and explaining that downgrading mesa-libGL and not making any other changes fixes this. Notice the and not making any other changes. Iow this is in no way a configuration problem.

So I got his canned response:
"Thanks for the bug report. We have reviewed the information you have provided
above, and there is some additional information we require that will be helpful
in our diagnosis of this issue.

Please attach your X server config file (/etc/X11/xorg.conf) and X server log
file (/var/log/Xorg.*.log) to the bug report as individual uncompressed file
attachments using the bugzilla file attachment link below.

Could you please also try to run without any /etc/X11/xorg.conf whatsoever and
let X11 autodetect your display and video card? Attach to this bug
/var/log/Xorg.0.log from this attempt as well, please.

We will review this issue again once you've had a chance to attach this information.

Thanks in advance."

Which is not the first time, and which just plain sucks! This looks as if it was added without even taken a look at the bug, as the requested info ranges from little relevant to compeltely unrelevant. This does not motivate me (at all) to take the time to fill proper detailed bug reports!

So can we please stop with this kind of canned responses, I understand they can be usefull but before adding them atleast read the bug and consider if they are relevant.

Thanks & Regards,

Hans


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