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Re: bugzilla triage madness :-/



Stephen John Smoogen wrote:

Having read this same exact conversation on Debian, Mandrake, FSF
lists.. this is a common thing. Every bug reporting experience is
hostile because it doesn't deliver instant gratification, and you are
usually cranky because the software is not working.

Part of the hostility is already there because the end user hit a bug he didn't expect in a released product and he's already wasted a lot of his own time. The only way I can see to improve this in fedora is to get more testing in rawhide - but I don't know how to get a larger or more active community involved there. People's expectations are just higher than they used to be and since last year's release tends to be 'good enough', they aren't as excited as they used to be about trying something newer and better. Or maybe it's just me getting old and cranky...

> And how can Fedora better help maintainers and users.

If the previous release was in fact "good enough", don't break the fedora released version by pushing out new bugs that are known but not fixed in rawhide. A judgment call, of course.

--
  Les Mikesell
   lesmikesell gmail com



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