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Re: An interesting read when discussing what to do about our bugs...



On Saturday 19 January 2008 21:41:07 Daniel P. Berrange wrote:

> For all Xen related bugs I always need to get /var/log/xen/xend.log
> and quite often the guest VM config file. At the same time I often do
> not have time to deal with a bug immediately. So I will take a quick
> look at request the info that will likely be required to diagnose the
> bug. So when I do finally have time to analyse the bug perhaps a month
> or more later, I will have most of the info neccessary.  If I didn't
> request the data immediately, then the user would probably not still
> have the neccessary data the weeks/ month later and there'd be no
> chance to fix it.  So I always as for as much information as possible
> the moment the bug is opened, since that's the time at which the user
> has it easily available.

Maybe the bug reporter feels better, when you explain this in your comment, if 
you do not do this already.

Regards,
Till

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