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Re: An interesting read when discussing what to do about our bugs...



Ralf Corsepius <rc040203 freenet de> wrote:
> On Sat, 2008-01-19 at 20:36 -0900, Jeff Spaleta wrote:
> > On Jan 19, 2008 9:23 AM, nodata <lsof nodata co uk> wrote:
> > > I'm talking about closing the bug and telling the reporter to report
> > > upstream, i.e. "go away".

> > As a package maintainer, what would you like me to do in situations
> > where I need the reporter to talk to upstream?

> A reporter should never be supposed to talk upstream, because he is
> reporting an issue a problem with the product (your package) you are
> supposed to be responsible for, not against the product an upstream
> ships to you (the source tarball).

It might very well happen that the packager can't reproduce the problem
(doesn't have the exact hardware, whatever).
-- 
Dr. Horst H. von Brand                   User #22616 counter.li.org
Departamento de Informatica                    Fono: +56 32 2654431
Universidad Tecnica Federico Santa Maria             +56 32 2654239
Casilla 110-V, Valparaiso, Chile               Fax:  +56 32 2797513


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