[Date Prev][Date Next]   [Thread Prev][Thread Next]   [Thread Index] [Date Index] [Author Index]

Re: No answer to easy bug policy

On Mon, 14 Jul 2008 23:00:22 +0100, Richard W.M. Jones wrote:

> On Sat, Jul 12, 2008 at 02:04:47AM +0200, Patrice Dumas wrote:
> > If you don't answer after 2 weeks and one remainder lasting also at
> > least 2 week the package will be orphaned according to the policy stated
> > at <link>
> So that's 4 weeks in all?
> 2 weeks alone is way too short because people commonly go on holiday
> for that length of time & longer.

Less of a problem if someone opens a ticket while you enter the airport.
More of a problem if a ticket is open already for two weeks before you
go on holidays.

It still may need some kind of emergency team (or rel-eng) to jump in
under certain circumstances. Imagine, one of your packages fails to start
because a library update reveals a crasher bug in the application. Do we
want to keep it broken for 4+ weeks and only then start a process on
finding out why you don't respond?

[Date Prev][Date Next]   [Thread Prev][Thread Next]   [Thread Index] [Date Index] [Author Index]