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Re: No answer to easy bug policy



Jesse Keating wrote:
On Tue, 2008-07-15 at 12:46 +0200, Michael Schwendt wrote:
  
I'd rather prefer a policy for package maintainers to respond to specially
marked tickets from fellow fedora contributors in a timely manner. And
if that results in tickets which are still not answered, timeout periods
can be applied and give contributors the opportunity to prepare a
test update (and only a test update!).
    

I think that's pretty sane.  Would you be willing to take the existing
policy and morph it more into the above?  In particular though I'd
really like to see the policy get written up with input from those who
are just drowning in bugzilla mail.

One thing I think would really help is if SIG meetings took a little
slice of time to quickly triage any bugs for packages related to the SIG
that have some marking of easy fix.  Low hanging fruit isn't the really
important work, but it goes a long way toward fit and polish.  A few
minutes to triage and say yes/no/idon'tcare to these bugs would really
help.  Maybe even a BugZapper person can join the meeting and be the
person listing the bugs and following up in the bug for the SIG people.

I don't want to make that mandatory at all, just highly suggested.

  

Instead of fixing maintainers in such a bureaucratic manner... why not fix bugzilla's mailing list?

Ya'll have mentioned the issue of maintainers drowning in bugzilla spam... and the majority of maintainers seem not to know and/or care how to filter their mail... so why not do it for them? Why not use the list of package maintainers and send a bug report only to those who are maintainers for said package? (This can be easily modified to add the list of CCs to those included in the bug report list)
A.) This would cut down on the amount of bugzilla spam each maintainer has to sort through
B.) This can be an option set in the users preferences that can be turned off if desired.
C.) Will, likely, reduce the amount of time it takes to fix bugs.

Just a thought... but it seems to me to be a better way to help the developers without adding undue pressure.
Lyos Gemini Norezel

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