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Re: What do we need from Bugzilla? (was: My roadmap for a better Fedora)



Emmanuel Seyman wrote:
* Matej Cepl [21/11/2008 12:15] :
No, they shouldn't and they shouldn't need to. We cannot force our reporters to crete accounts in the upstream bugzillas. We should deliver comments from the upstream bugzilla to our one (via XML-RPC I guess).

This has the inconvenience that :

a) Two (or more) conversations are taking place in the bug report.
b) Comments like "the fix proposed in comment #7 looks good" lose
   all meaning, unless you know what comments come from which bug
   tracker.

I suppose we can live with it, though.

the upstream bugzilla in other tab. However, I have to admit that after brief query in the upstream database (e.g., in mozilla with the query tool in the new bug page) I just dump the bug there and let upstream triagers show that they know much better what's in their bugzilla.

Thanks for making their work more difficult, I guess.

If someone does this right, maybe it would be possible to cascade all the way up from user/site/enterprise instances and a working version included in the distribution would have templates for all the packages and a checkbox for whether or not to push a specific entry upstream or not. That way everyone could track their own problems, their local or company helpdesk could be added as the next escalation, and on to the distribution if it wasn't a local problem without having to deal with different interfaces or creating new logins.

--
  Les Mikesell
   lesmikesell gmail com


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