Banned from Fedora Forums

[Daniel P. Berrange]

On Tue, Sep 09, 2008 at 07:05:05PM +0100, Richard Hughes wrote:
> I've just been banned from the Fedora Forums [1]. 
> 
> I've been asking users with PackageKit bugs to report them upstream on
> the mailing list or in bugzilla, explaining what common error messages
> mean, and how to fix other problems.
> This, it turns out isn't what the forums are for. I guess it???s just for
> uniformed users telling less informed users how to "fix" things. My
> mistake.
> 
> I won't be even reading the forums anymore, and consider the couple of
> hours I spent on the forums answering questions and educating users
> about PackageKit wasted.
> These are all the posts I???ve made on the forum if you want to check any
> of my messages:
> http://forums.fedoraforum.org/search.php?searchid=7137995
> 
> A few of them are pretty blunt, but the personal critique of my skills
> as a programmer [2] and PackageKit is pretty blunt too (especially by a
> "Community Manager").
> 
> Advice to developers: Don't bother.

Reluctantly I have to agree with you - and this isn't really a Fedora
specific problem. I can to same conclusion with the Xen users mailing
list which I used to participate in to help users. There were just too
many users who spent all their time insulting the developers & their
work rather than engaging in productive conservations about trouble
shooting. Its just not worth the pain at the end of the day :-( I don't
have enough time as it is, so I just concentrate on user bug reports 
instead, of which there are plenty to keep me busy indefinitely...

That said it is still useful to read / browse the forums / lists every 
now & then to get a good idea of the kind of problems most commonly hit
by users which are not neccessarily bugs, but rather design / conceptual
flaws.

Daniel
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