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Re: abrt and bugzilla



On Fri, Nov 20, 2009 at 10:39 PM, Kevin Kofler <kevin kofler chello at> wrote:
> Christoph Wickert wrote:
>> I disagree. As the maintainer, I need to be able to ask people for
>> details, clarification, feedback etc. This is impossible for anonymous
>> submissions and I doubt it will be possible with submissions that don't
>> require an kind of authentication.
>
> +1
>
> And in fact, we should also be careful with disabling e-mail feedback by
> default not to disable too much for it. I agree with you that, while
> disabling notification on CCs by default may be acceptable, disabling
> everything other than "fixed" is not, we need to be able to contact users
> for feedback.

In an anonymous crash system, there should be a "promote to bugzilla"
link, where people could comment.

This is also necessary because not every crash is actually a bug.  For
example, bad hardware can easily cause crashes in all kinds of
different software, and it's just broken to have that kind of unique
crash report mixed in with actual well-written bugs by knowledgable
contributors.


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