what to do about typoes in online docs?

[Karsten Wade]

Note:  bouncing this to f-docs-l for larger audience and comments.

On Thu, 2005-06-16 at 13:21 -0400, Robert P. J. Day wrote:
>   is anyone interested in minor typoes in the online docs?  and i mean
> "minor" in the sense that, yes, they should be fixed but, no, i'm not
> about to go thru bugzilla to report them.  life's way too short for
> that.

Thanks for noticing and caring. :)

Reporting of typos via email is more likely to get dropped or forgotten
than if they are in a bug.  Because of the amount of bugs, changes, and
feature requests that can come in for a document, we use bugzilla as a
tracking tool with some workflow processes.

To alleviate the pain a bit, here are a few ideas:

* Many docs use a prefilled bugzilla report.  You click on the link,
fill out two fields and submit.  Much less pain.  If a document does not
have such a link, it should.

* Gather a number of typos and include them in a single report,
minimizing time spent in bugzilla.  Use a prefilled template, where
possible.

* Get CVS access and fix them yourself.

I think the point is this:  if you find typos in a document, you are
likely to group them together into one email already.  You won't send a
separate email for every typo, right?  Once you've gone that far, it
only takes a few extra, short steps to make a bug report.

Because we can have bugzilla do dependency tracking, properly reported
bugs cannot fall through the cracks.

thx - Karsten
-- 
Karsten Wade, RHCE * Sr. Tech Writer * http://people.redhat.com/kwade/
gpg fingerprint:  2680 DBFD D968 3141 0115    5F1B D992 0E06 AD0E 0C41   
                       Red Hat SELinux Guide
http://www.redhat.com/docs/manuals/enterprise/RHEL-4-Manual/selinux-guide/
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part
URL: <http://listman.redhat.com/archives/fedora-docs-list/attachments/20050616/a62c14f8/attachment.sig>