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Re: FAS password reset mail not arriving



Axel Thimm wrote:

as per the mailed instructions I submitted a password reset by
entering account & mail into the FAS web portal. But I never received
the mail with the URL reset.

Speaking of password reset, the other day I logged into FAS and was informed by the application about a password reset request, received the mail, followed the link and changed my password.

Only to find today in my inbox the (mass) email informing me that I need to reset my password or else in 15 days my account will be deleted. This is confusing, as my password was just reset so I took the assumption that it was just a mass message, not one sent only to those that did not reset their passwords. But anyway, just for my peace of mind, logged into FAS and saw it not complained like the other day about my password.

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