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Re: Password resets



On Wed, 11 Mar 2009, Toshio Kuratomi wrote:

> Mike McGrath wrote:
> > On Wed, 11 Mar 2009, Lyos Gemini Norezel wrote:
> >
> >> the proper way)... the only reason for having people login will be immediately
> >> obvious via
> >> a properly worded email (ie., "Due to inactivity on your FAS account, your
> >> account will be
> >> terminated in 1 month, unless the following steps are taken...").
> >>
> >
> > The only common point of entry for all of our services is the account
> > system and people rarely use it without being asked to so we'll still have
> > to do some emailing.
> >
> That's actually only sort of true.  People don't use FAS often... but
> they do logon to FAS whenever they log onto the other web apps.
>

Just make the pain go away, it's clear that password resets are too much
for people to handle.

	-Mike


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