A request for RedHat 8.0 continued support...

Sat Nov 8 07:31:07 UTC 2003

On Fri, 7 Nov 2003 20:58:53 -0600 (CST), Edmund White wrote:

> I don't wish to buy into Redhat's Enterprise Linux because I don't 
> understand what I'm paying for. *I'm* the Redhat support. I just need 
> something that will receive patches and support for more than one year. 
> The 5 year lifespan of the Enterprise versions is nice, but I've NEVER 
> called Redhat for support. I don't plan to.

You're paying them for creating and maintaining the distribution and
developing errata support packages over all these years. Errata support
you depend on, else you would not worry. Phone/web based support is
another thing.

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