help desk software

[-=Brian Truter=-]

> Date: Tue, 06 Apr 2004 12:20:55 -0500
> From: redhat <redhat at fayelectric.com>
> Subject: help desk software
> To: phplist <php-db at lists.php.net>, fedoralist
> 	<fedora-list at redhat.com>
> Message-ID: <1081272054.2184.183.camel at development>
> Content-Type: text/plain
> 
> Anybody out there familiar with some helpdesk software?  I found some
called "teacup" that runs as a cgi and used Postgres but I wanted to see if
I could find something that was PHP/MySQL based.  Any ideas out there?
> thanks,
> DF

We use Helpdesk from OneOrZero. http://helpdesk.oneorzero.com/

It is pretty simple. I had to do a little modifying to do what we wanted it
to do, but it is fairly straigt forward and easy to use. It is PHP/MySql
based.