After Updating Open Office, Help Files are Gone

Matthew Saltzman mjs at ces.clemson.edu
Mon Apr 19 01:14:39 UTC 2004


On Sun, 18 Apr 2004, Matthew Saltzman wrote:

> On Sun, 18 Apr 2004, Clint Harshaw wrote:
>
> > antonio montagnani wrote:
> > > Clint Harshaw wrote/ha scritto, On/il 18/04/2004 16:29:
> > >
> > >> I ran the update for Open Office via yum a couple of days ago. Now I
> > >> can't get any help files at all. This wasn't an issue prior to the
> > >> update.
> > >>
> > >> When I click on Help -> Contents here is the message that appears in
> > >> the right-most box:
> > >>
> > >> The requested document does not exist in the database !!
> > >>
> > >> Did this happen to anyone else?
> > >>
> > >> Does anyone have some ideas about how to get the Help files back?
> > >>
> > >> Thanks,
> > >> Clint
> > >
> > >
> > > Yes: here too.
> > > Of course, no idea how to get them back....  ;-)
> >
> > I've added myself to the users at openoffice.org list and posted a
> > description of the symptoms. If a fix comes to me from that list, I'll
> > share it with the group here.
>
> I'm guessing this is a distribution problem, not an OpenOffice.org
> problem.  After all, the errata update didn't change OO.o version
> numbers, just the package rev.
>
> I've added Bugzilla #121187.  Remember, "If it's not in Bugzilla it's not
> a bug."

An update to that Bugzilla entry says there should be new RPMs early in
the week to fix this.

-- 
		Matthew Saltzman

Clemson University Math Sciences
mjs AT clemson DOT edu
http://www.math.clemson.edu/~mjs





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