RedHat Support Sucks!!!

[Don Levey]

fedora-list-bounces at redhat.com wrote:
> At 09:59 5/5/2004, you wrote:
>> On Wed, 2004-05-05 at 17:57, Scott Burch wrote:
>>> So, why pay RedHat for substandard treatment?
>
> Because they helped develop and/or write and/or test and/or QA and/or
> package and/or distribute the software that is the reason why this
> forum exists?
>
That would be a good reason to donate to the project, or to the company.
However, when paying for support they are selling a product.  If that
product is substandard, then there's no reason to buy that product.
 -Don