Fedora Core Support List Unofficial User's Guide (draft 2 - Duncan Lithgow))

[David Hoffman]

On Tue, 1 Mar 2005 01:12:35 -0600, Gustavo Seabra
<gustavo.seabra at gmail.com> wrote:
> Another thing that may be interesting is to suggest the person who
> made the original post to, when a solution to his problem is found,
> finish the discussion with a last post adding something like [SOLVED]
> to the subject line, and indicating /what/ exactly solved the problem.
> That should help the readers to know the problem was finally solved
> without even having to read the messages; helps the monthly
> statistics; helps *a lot* when searching the archives later.

Unfortunately, changing the subject lines breaks threading. It makes
it look like an entirely new thread. The archives, news readers, and
some mail programs (gmail) can sort messages into conversations based
on the subject line. If you change the subject line, then the "Solved"
portion of the message shows up as another thread.

What might be better is to suggest NOT changing subject lines and to
know that if you happen to be looking at the archives, the end of the
thread may have a solution for you.

-- 

David
Registered Linux User 383030 (since everyone else was doing it 8-)
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There are only 10 kinds of people in this world,
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