OT: hardware changelog software
Thomas Cameron
thomas.cameron at camerontech.com
Thu Mar 3 14:52:08 UTC 2005
On Thu, 2005-03-03 at 10:45 -0400, Ben Steeves wrote:
> Our IT department is interested in knowing what system your
> organization uses to manage server maintenance and repair logs. We are
> currently rethinking the way we record our logs. After discussions
> with many of our system administrators, we have decided that we would
> like to record:
> 1. Major Hardware/Software Failures and Their Resolutions
> 2. Server Hardware and Firmware Additions and Changes
> 3. Configuration Changes to Operating System and Major Applications
> 4. Major, Manual Software/Operating System Upgrades
>
> We would like to keep the recording of each of those types of changes
> simple and easy to do.
> >From our experience, if it takes too long or too much effort, updates
> will not be recorded.
> Thus we would like to keep the log entries down to brief, 2-3 sentence
> paragraphs.
>
> We're interested in deploying a system to manage the updating,
> searching and reporting of logs. From our requirements, it does not
> look like we need a very complex system. What system does your
> organization use to manage your logs? Do you know of another
> open-source or commercial product that would meet our needs?
> --
> Ben Steeves _ bcs at metacon.ca
> The ASCII ribbon campaign ( ) ben.steeves at gmail.com
> against HTML e-mail X GPG ID: 0xB3EBF1D9
> http://www.metacon.ca/bcs / \ Yahoo Messenger: ben_steeves
>
We use a wiki for this, with a page for each server.
Thomas
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