Cups error - "An error occurred while retrieving the printer list. ": why ?

Anne Wilson cannewilson at tiscali.co.uk
Sun Dec 31 11:22:25 UTC 2006


On Sunday 31 December 2006 10:15, Mark Ryden wrote:
> Hello,
> I have a machine with newly installed  Fedora Core 6 (i386).
> I had ran "yum update" on that machine.
>
> When starting kprinter I get the following error message:
>
> An error occurred while retrieving the printer list.
>
> Connection to CUPS server failed.
> Check that the CUPS server is correctly installed and running.
> Error: the IPP request failed for an unknown reason.
>
> service cups restart does not change anything.
> rpm -q cups
> cups-1.2.7-1.3.fc6
>
> There is NO firewall running on that machine.
>
> I also ran "tail -f /var/log/cups/error_log" when starting kprinter,
> yet I don't see any message in that log when kprinter is starting.
>
> It is a fresh installation of Fedora Core 6. I did NOT yet installed
> printers using cups/kprinter on that machine.
>
> I can enter the web interface from a firefox browser by:
>   http://127.0.0.1:631 without any erros or problems.
>
> Any idea what can cause this error message?
>
Have you tried restarting CUPS?

service cups restart (in a root terminal)

Anne
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