High Speed Internet & FC5
Bruno Wolff III
bruno at wolff.to
Wed May 31 17:12:58 UTC 2006
On Tue, May 30, 2006 at 18:38:22 -0700,
Norm <norm at workingtools.ca> wrote:
> It is almost comforting to hear that the Access providers world wide
> work to the same level of non technical ability.
> I have had some of the most bizarre and certainly incorrect information
> from the clowns, including threatening to disconnected my connection
> because I used an outside host provider for my domain name, demands that
> I install licensed software that i informed them could not be
> reinstalled without the payment of a new fee ( the problem had nothing
> to do with the installed software) Frequently they display a colossal
> lack of technical knowledge. I recall once their network was down but
> they would not admit it. They insisted that I follow their
> connectivity test script even when I told them their script did not
> apply in my case as I was using a NAT - their response to that
> information was "What's a NAT" They then demanded that I disconnect and
> connect straight to the Internet with no firewall (I knew their networks
> was down si it did not really matter when I had a naked connection to
> the net) Of course it all goes to prove you get what you pay for, the
> ISPs hire the lowest cost people they can find, unfortunately they have
> not learned they usually get what they pay for. The more time Tech
> support spends to help a client the more money they save seems to be the
> philosophy taught at ISP school.
If you are willing to pay a little more and you can get them in your CO,
Speakeasy is a cut above other ISPs. I don't think there are as good as
they once were, but are still a lot better than the competition.
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