HP warranty

[Karl Larsen]

David L. Gehrt wrote:
> For the past  couple of months I have  been having intermittent, serious
> problems  with  my  firewall/gateway  machine which  have  disrupted  my
> network (especially  email) which caused  me to get suspended  from this
> list.
>   
    I gather your computer would not accept the email as in bouncing.




> The  end result was  the replacement  with an  unused system  which then
> suffered a catastrophic disk failure,  and resulted in my purchase of my
> first complete system from a  major vendor, HP.  Before this acquisition
> I spent  the past 20 years getting  parts from Fry's and  other Bay Area
> stores, and assembling systems on my  own.  When I tried to register the
> hardware I had some problems  relating to the failure of Internet access
> to an  HP computer  system.  I called  the tech  support line to  do the
> thing, but I aborted this call when  I was told by a tech support person
> AND his supervisor  that I would be ineligible  for tech support because
> about the  first thing  I did with  the system  was blow away  Vista and
> installed Fedora Linux (FC6, not F7 or F8).
>   
    This is a usual problem. The guys you talked to no ZERO about Linux :-(

So they want nothing to do with your problems. It is up to you to fix 
your problem.




> I am  interested in discovering whether  others have heard  of this crap
> and how people were able to deal with this issue.
>
> dlg
>
> David L. Gehrt				Land Line:	805.541.2390
> 1865 Wilding Lane			Cell phone:	805.704.5890
> San Luis Obispo, CA 93401-3044		Email:		dlg at inanity.net
> 					
>   
You deal with this by by fixing your own computer. You have been doing 
this for 20 years 8-)


>  
>
>   


-- 

	Karl F. Larsen, AKA K5DI
	Linux User
	#450462   http://counter.li.org.