FC6 through the rear view mirror
Aaron Konstam
akonstam at sbcglobal.net
Mon Feb 5 15:44:43 UTC 2007
On Mon, 2007-02-05 at 14:23 +1030, Tim wrote:
> On Sun, 2007-02-04 at 16:28 -0600, Aaron Konstam wrote:
> > my experience I have never has a problem I posted to bugzilla that has
> > been resolved.
>
> Just luck of the draw. I've had the opposite experience, and was quite
> surprised at how quickly someone resolved an error I noticed. Much to
> the amusement of a Windows-using friend of mine who'd been there at the
> time. He thought I'd be ignored.
>
> I'm sure there will be the odd maintainer who didn't give a damn about
> some niggle with software that works fine for them, and it'll certainly
> be hard for them to fix a fault that they can't find. But the more
> information you can find out about the problem (logs, etc.), the better
> the chance at a quick resolution. Sometimes we can't provide that
> information, and bugs end up unresolved until someone else can fill in
> the blanks.
>
>
I agree with that inn principle. In the future I will post more errors.
--
Aaron Konstam <akonstam at sbcglobal.net>
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