bugzilla advice.

Mark Knoop mpknoop at gmail.com
Mon Feb 5 17:49:06 UTC 2007


On 05/02/07, Aaron Konstam <akonstam at sbcglobal.net> wrote:
> I have been roundly scolded for not using bugzilla so let me illustrate
> my current problem with this technique.
>
> 1. Currently on my FC6 machine gnome-cd crashes with a segmentation
> fault when run. No errors are placed in log/messages.. Exactly what
> information can I send to bugzilla to allow this to be debugged. On the
> other hand grip refuses to admit that the CD is available even though
> its icon appears on the desktop. Again no error messages appear except
> that the grip window shows nothing to play, so what bugzilla information
> would be helpful.

A good start would be:

strace gnome-cd &> ~/crashlog

> 2. Similarly with the system not recognizing my sound card. What
> information would help anyone figure out what is happening. I could send
> information on my sound card. But it is an old one that no one at Red
> Hat probably has any access to. Now here is the funny thing . When the
> system boots early in the boot process the card is recognized. But that
> is the last time the system admits that the card is present. Would that
> fact be important to identifying the problem.

As root:

system-config-soundcard

then look for the log files at /root/scs{run,config}.log

> I am not trying to be difficult but I really would like to know how
> other people approach bugzilla reporting on these issues.

http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

-- 
Mark Knoop




More information about the fedora-list mailing list