Fedora and Qwest
Mikkel L. Ellertson
mikkel at infinity-ltd.com
Wed May 16 19:07:38 UTC 2007
Frank Cox wrote:
> I am setting up a customized application server for a business in the USA and
> am at my wits end with Qwest Communications.
>
> My client called them to obtain a static IP address and they gave him the IP
> address, subnet and primary and secondary DNS server. And that's it. No
> gateway address. (They told him that the gateway is 192.168.0.1, believe it
> or not.) He told me that they refuse to give him the gateway address unless he
> wants a block of IP addresses. They won't give it out if he just wants one
> address.
>
> I said that's ridiculous; a static IP address can't work without specifying a
> gateway address. He gave me his "case number" and all of that rigamarole and I
> phoned Quest tech support myself.
>
> Sure enough. I told the guy who answered the phone what I want and he said
> that they won't give out the gateway address unless he gets a block of IP
> addresses. I said that as far am I am aware it is impossible for the customer
> to actually use his static IP address without a gateway, but that made no
> difference. No gateway.
>
> Qwest gave him some kind of a magical installation CD that set up his Windows
> XP computer to go online. And it is online, he can plug his Windows computer
> into that modem and browse the web and so on with no problem.
>
> Dandy. We can get the magic numbers off of this Windows machine.
>
> So I told him to run "ipconfig" and tell me what it says.
>
> IP Address is what he was assigned by Qwest, good.
> Subnet 255.255.255.0, good.
> Gateway 192.168.0.1 ---- ?!?!?!
>
>
> Whether he is online or offliine with that Windows machine, the traceroute
> stops at 205.171.139.149 as shown. And his network is not 205.171.139.x!
>
> I have absolutely no idea what's going on here.
>
> Can any of you offer any insight? The whole thing is an Alice in Wonderland
> thing as far as I can see, and the further I go down this rabbit hole the less
> sense it seems to make. I don't see how those settings on his Windows computer
> can work, and I don't see how the tracert results that he got can be possible
> either. But it does, and it did.
>
> And, as I said, nobody that we can actually talk to at Qwest can provide any
> information at all, other than run the CD and it will all be set up by magic.
>
>
You may want to check to see if the Windows machine is still doing
DHCP to get its information. Even though he has a static IP address,
the modem may still be configured to use DHCP, and provide a static
IP address that way. If you are using PPPoE, I would still expect
the same setup - you connect as if you were getting a dynamic IP
address, and always get the same static IP address as your DHCP lease.
Mikkel
--
Do not meddle in the affairs of dragons,
for thou art crunchy and taste good with Ketchup!
More information about the fedora-list
mailing list