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Re: Problems sending Emails



On Wed, 2009-04-29 at 14:03 -0400, Jim wrote:
Nigel Henry wrote:
> On Wednesday 29 April 2009 18:16, Jim wrote:
>   
>> Giuseppe Fuggiano wrote:
>>     
>>> 2009/4/29 Jim <mickeyboa sbcglobal net>:
>>>       
>>>> FC10/KDE4.2/ Thunderbird
>>>>
>>>> Sending Email Out to AOL.com.
>>>> When I send a Email to a person at AOL.com I get a email , Failure to
>>>> Send , Has anyone had problems like this ?
>>>> They say the reason they can't send is because of a  "421 Error"
>>>>
>>>> My ISP ATT says it's because of Thunderbird, So I just hung up on them.
>>>>         
>>> Hi Jim,
>>> Your question is not very complete. It would be better to know _who_
>>> emits that error and the complete string.  What your ISP ATT is saying
>>> exactly about Thunderbird?  The 421 error could refer to many
>>> protocols...
>>>
>>> Check these parameters:
>>>  * The SMTP server should be a valid.
>>>  * Also the recipient.
>>>
>>> Bye
>>>       
>> I did verify the smtp settings with my ISP and they they are correct.
>> By reading the "Failure" email I'm getting back, below is the part of
>> the email.
>>
>>
>>
>>
>> Hi. This is the qmail-send program at yahoo.com.
>> I'm afraid I wasn't able to deliver your message to the following
>> addresses. This is a permanent error; I've given up. Sorry it didn't work
>> out.
>>
>> <xxxxxxxx aol com>:
>> 64.12.222.197 does not like recipient.
>> Remote host said: 550 MAILBOX NOT FOUND
>> Giving up on 64.12.222.197.
>>     
>
> Some years ago when my son had an AOL account, I had problems from time to 
> time e-mailing him. It turned out that if there was loads of spam being 
> allowed through by your ISP, and then turning up at AOL, AOL would block 
> everything coming from your ISP until they did something about the spam.
>
> Whether AOL are still doing that, I don't know, and your ISP is hardly likely 
> to admit to you that they are being blocked by AOL because of spam.
>
> It may be worth phoning your friend, and ask him/her to contact AOL, and ask 
> if your ISP is being blocked.
>
> Nigel.
>
>   
Thanks for that info.

Your error says basically the email address you are sending to doesn't exists, Recheck the address and spelling making sure they are correct. also check for a space you may have inserted before the recipient's user name in the email address. I have found that problem on customers' machines when I owned an internet service. If spelling is correct and no spaces or periods in the address then confirm the proper email address with the recipient.


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