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Craig White wrote:

Strange experience I had with Belkin...a bunch of years ago, I bought
one of their 4 port KVM switches with USB and it didn't work very well.
I wrote them an e-mail and never heard a word back. Some 4 months later,
a manager at Belkin called me on the telephone, apologized, sent me
their new version free of charge. I still have warm feelings for Belkin.

I've had strange experiences with them, not as good as yours. I had a server which kept failing after a short period of operation. It was diagnosed with a bad power supply, which overheated and tripped the protection. After ordering and installing a new one the behavior continued.

Turned that half of the full wave rectifier in the UPS had died, so the battery would slowly drop until it cut out. Since AC was still on it didn't bother to tell the server it was about to die! After the server was off the battery would slowly charge until the server came back on, then the cycle would repeat.

I took great pleasure in recycling that UPS, I didn't want a replacement.

Bill Davidsen <davidsen tmr com>
  "We have more to fear from the bungling of the incompetent than from
the machinations of the wicked."  - from Slashdot

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