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Re: Baffled by a Cable Modem



On Wed, Jun 17, 2009 at 09:57:13 -0400,
  Tom Horsley <tom horsley att net> wrote:
> On Wed, 17 Jun 2009 06:30:52 -0700
> stan wrote:
> 
> > Your ISP will often know the ip address to access the web page for the
> > modem.  That is how I found out for the surfboard.  I watched the cable
> > techs when they were doing some troubleshooting on my connection.  Give
> > your isp technical help a call and ask for the modem interface.
> 
> Or better yet, get the make and model number off the modem itself
> and google for the manual online - typically far more reliable
> than any information you get from customer service :-).

Be aware that some ISPs may have custom firmware on the device. The manuals
are nice, but you need to be careful if you try to mess with things.


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