The impending end of FC2 NEEDINFO bugs...
Michael Schwendt
bugs.michael at gmx.net
Thu May 26 19:59:28 UTC 2005
On Thu, 26 May 2005 13:41:35 -0400, Mike A. Harris wrote:
> >>>>Is there a reason not to leave such bugs in NEEDINFO state forever?
> >>
> >>>Yes. Then there are 100000 bugs open forever, that will never
> >>>be addressed.
> >>
> >>Fair enough. What about adding a resolution category "closed for lack
> >>of information", which we could use if something stays in NEEDINFO
> >>too long? Or I suppose we could use WORKSFORME ...
> >
> >
> > NEEDINFO -> no reply -> WONTFIX : that really is the most true
> > resolution. Without feedback, the bug won't be fixed because it won't be
> > examined further. Just explain that when closing the ticket. Keep in mind
> > that the reporter can reopen the ticket as soon as new feedback is
> > provided.
>
> I disagree. There are different ways to say the same thing, and
> while "WONTFIX" is very much true, it is NOT the best way of saying
> it. Or should I say instead - There are better ways of saying
> "WONTFIX" that are more positive and friendly.
>
> One could argue GO_TO_HELL is a "true" resolution for some bugs,
> but is it "friendly"? Is it "proactive"? Does it give the
> reporter a warm feeling in their stomach?
>
> No.
Well, bugzilla.fedora.us has RESOLVED/REMIND -- if the plan is to add new
resolutions or rename existing ones, I'm all for doing that. I only
thought that a WONTFIX cannot look negative if the added comment gives
the rationale.
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