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Re: Fedora disconnection?



Máirín Duffy escribió:
If it's any help at all, it is really really easy to conduct your own usability tests. You need to have a target for the test first. We did this recently at FUDcon for the Fedora website. I'll walk you through exactly how we did this quickly so you can see how to do it yourself:

1) First the Fedora websites team discussed what were the most important tasks we wanted users to be able to accomplish on our website: https://www.redhat.com/archives/fedora-websites-list/2008-May/msg00094.html

2) Then we came up with a testing plan: https://www.redhat.com/archives/fedora-websites-list/2008-May/msg00320.html

3) Then we conducted a test! It did not take very long. Here's our report: https://www.redhat.com/archives/fedora-websites-list/2008-June/msg00231.html

Do note that usability testing doesn't fix problems. It identifies them. It does not identify solutions. However it's really valuable to see for yourself first hand how others experience what you're working on.

I wonder if it would be cool to have a "usability test a friend" day, where some project or focus within Fedora gets together to write up a pre-defined set of tasks to test, and then we publicize the usability test a friend day. Then everyone involved in Fedora can find just one person within their circle of friends and run them through those tests, and contribute their usability report back. It might be cool to give some kind of recognition to the person who tests the most people and/or writes up the best reports :)

Even if only 10 folks were willing to go grab one friend and watch them try out some of the features of Fedora or our website, and then report back to us the experiences they had, we would have a really valuable body of data from which to understand what basic problems we need to solve to make Fedora better. It really should only each person take 20-30 minutes of their time per user they test.

~m

Marin, you just gave a great idea... I'll have to think it through more thoroughly and even test it before I'd dare suggesting it fully. I'll do some tests, but first I have to find some volunteers (I have a few prospects). When I have something I hope to present it to you all... Until then, there's a lot of thinking I have to do.


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