Extreme pain trying to report bugs with Fedora Test 3

[Andy Green]

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On Wednesday 05 November 2003 10:48, Mike A. Harris wrote:

> Perhaps we should make that clearer for newer users who aren't
> necessarily already familiar with Red Hat or Fedora Core (and
> previously Red Hat Linux).  The default Mozilla page having a
> link to where to report bugs, or the GUI starting up with a
> message like that would be a good idea, as well as a
> bugzilla.redhat.com hyperlink on the desktop.
>
> What does everyone else think?

Definitely... the desktop link is a real winner since people will notice it 
and ignore it, but know where to find it when they need it.  Another link to 
the main Fedora site would be great too, especially if it was a subpage that 
had a bunch of hints and topics for newbies, like "where can I get MP3 
support" and "how can I play mpg movies on Fedora"?  These are going to be 
the questions in literally millions of minds after install.  These folks 
didn't read about the history of Fedora and don't understand the project 
structure and reasons for restrictions, they just want to play MP3s and if 
they can't do that 10 minutes after install the OS is broken in their view.  
So finding some way to point to the necessary packages in third party 
repositories, with whatever disclaimers, would be a great thing. 

And you don't have to worry about the DOJ, since unlike MSFT being pulled up 
for links on its default desktop, ANYONE can wrap the OS to create their own 
version with their own links FOC.

- -Andy
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