frustration: mailing lists and bugzilla reports

[Kevin Francis]

maybe we need a fedora-bugs-list?
test-list would be for testing bug-fixed/new rpms/packages or whatnot.

I can't see bugs fitting into testing. Reporting bugs/results for 
new/testing packages fits here, but not new bugs. Bugzilla isnt exactly 
the best place to discuss the bug either.

Just a thought.

--
Kevin Francis
<http://denial.loose-screws.com/>


Gene C. wrote:
> While this message will ultimately meet the "requirements" for reporting to 
> this list ("is this a bug"==fedora-list, "here is a proposed 
> patch"==fedora-devel-list, and "here are some rpms to 
> test"==fedora-test-list), I am going to take the opportunity to comment on a 
> couple other items.
> 
> First, I can empathize with those posting to this list about bugs rather than 
> fedora-list because the fedora-list has a too low signal-to-noise ratio.  The 
> problem described below has been posted to the fedora-list but has received 
> little in comments.  Few Red Hat folks seem to read the list (noteable 
> exception is Bill Nottingham) and I cannot blame them due to the S/N ratio.
> 
> Second, I have a question concerning bugzilla reports.  Many reports appear to 
> stay in a "NEW" status for a very long time (sometimes forever).  While some 
> individuals may be away due to circumstances such as vacation, being sick, 
> etc., I would expect that some attention would be paid to these reports.  It 
> is frustrating when they appear to be ignored and the bug continues ... like, 
> why bother reporting it when the report is ignored.
> 
> Case in point concerns the working of the gnome panel drawers in Fedora Core 
> 1.  During the test cycle when I found that drawers were not 
> converting/working, I reported that: 
> https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=107648
> I then found another report 
> (https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=104492) and closed mine 
> in its failure.
> 
> 2. I continued to hope that this would be fixed in FC1 but when it was not, I 
> looked at bugzilla.gnome.org and found that the problem had been found and 
> fixed in cvs (http://bugzilla.gnome.org/show_bug.cgi?id=121072).  Now the 
> report in the Red Hat bugzilla had a number of other bugs marked as dups so 
> this was something bother a lot of individuals.  The problem had been fixed 
> in cvs around 16 Sep so there was lots of time to get this fixed before FC1.  
> This is frustrating.
> 
> 3.  OK, so was the update simple ... yes.  Looking at the update in the gnome 
> cvs, only one file was hit by the update -- button-wedget.c.  I created a 
> patch for only button-widget.c which incorporated updates from the gnome cvs 
> -- by the time I got to it, there had been three updates: the drawer fix plus 
> two other patches which did some minor changing of text messages.  While the 
> text message updates also hit other modules, to have them only 
> button-widget.c did not appear to cause any problems.  I have attached the 
> patch to bugzilla 104492 as a proposed fix.
> 
> 4.  I also built some rpms with the patch and have posted them to anonymous 
> ftp at ftp://czarc.net/pub
> 
> The status of the bugzilla report as of today: still marked as new.  
> Frustrating.