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Re: Please "attach" files to bugzilla, instead of pasting into a massive comment



On Thursday 09 March 2006 2:08 am, Mike A. Harris wrote:
> Warning: Frustration rant follows.
>
> More and more over time, I am noticing a tendency of bug reporters
> adding log files, config files and other large files to bug reports
> by cutting and pasting these massive files into the comment box,
> instead of attaching them as proper bugzilla file attachements.
>
> As a developer, this is very irritating because it makes the bug
> report incredibly long to view....

I have been following this mail list and trying to help with testing since I 
now have some time and resources available.  In more than a year's time, I 
have filed, perhaps, 2 bug reports.  From my perspective, it is hard to know 
what information is required, necessary, useful.  If I have asked on the 
list, and sometimes been answered, sometimes not.  While I use computers, an 
occasional bash script is the depth of my programming ability on Linux.  When 
trying to specify hardware, I am not sure if there are a set of diagnostic 
commands to run, or if I need a screwdriver and a magnifying glass to 
identify part numbers and revision levels. 

> .....

> This is very very irritating.  Please help us (developers) to help
> you (bug reporters/testers), by using bugzilla properly, and
> thinking about what it is like to be on the receiving end of 500
> bug reports and get 30 like this.
> </rant>
>
<request>
Sir,

A style guide, a one page document of what you need for system identification, 
a set of suggested queries to obtain the information, and a suggested 
placement of the information would be very useful.

</request>

My desk is littered with post-it notes, but I don't know if lspci -v 
or lspci -vv is the preferred choice.

>
> Feature request filed:
>      https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=184481
>
>
>
> --
> Mike A. Harris  *  Open Source Advocate  *  http://mharris.ca
>                        Proud Canadian.


-Jpearson


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