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Re: Draft email to maintainers regarding Priority / Severity in Bugzilla



On Mon, Apr 20, 2009 at 2:37 PM, Rahul Sundaram
<sundaram fedoraproject org> wrote:
> On 04/21/2009 12:03 AM, Ian Pilcher wrote:
>> John Summerfield wrote:
>>> I'm the only person able to assess the importance of a bug _to me._ If a
>>> bug in any package, no matter how unimportant it might seem to some
>>> triager, prevents my use of a computer, then that bug is critically
>>> important to me.
>>>
>>> That importance does not mean that anyone has to assign massive
>>> resources to fixing it, but dismiss my assessment as irrelevant and I
>>> will be offended.
>>>
>>
>> +1
>>
>> If severity is supposed to mean "how bad a bug is for the reporter",
>> then ignoring the reporters assessment of that severity seems somewhere
>> between arrogant and counterproductive.
>
> Severity doesn't mean that.  Both severity and priority are fields for
> maintainers and not for the reporter.

Says who?
https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity

Severity This field describes the impact of a bug.

Urgent   This report is an urgent issue and should be fixes as soon as possible.
High 	     Problem due to crashes, loss of data, severe memory, leak, etc.
Medium  It's a bug that should be fixed eventually.
Low 	     Problem is minor loss of function, or other problem where
easy workaround is present.

jerry


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