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Re: Draft email to maintainers regarding Priority / Severity in Bugzilla



On Mon, 2009-04-20 at 14:12 -0700, Adam Williamson wrote:

> > Can, or will, the voting system come into play? Then reporters, and bz
> > account holders (e.g. Fedora/Red Hat *users*) don't lose all of the
> > emotional "points" gained by submitting the report in the first place.
> > We want reporters (users) to make use of bugzilla.redhat.com, and not
> > have them think of it as a black-hole of their personal time, where
> > these fields are only controlled by others.  As sort of a way of
> > giving something back emotionally, yet also providing feedback that
> > could sway the severity one notch higher, if the bug warrants it.
> 
> Interesting question...I think it could definitely be something to be
> considered by triagers in setting the values, yeah. If a lot of people
> vote for a bug that's usually a reasonably reliable indicator that it
> affects enough people seriously enough for them to care.

To clarify here: I'm definitely not in favour of any automatic (in terms
of having it done by a script, or a compulsory relationship defined in
Bugzappers procedure) relationship between number of votes and priority
or severity. That's not at all a good idea. Just it's something triagers
could choose to take into account when setting those values, if they
like.
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net


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