Report bugs in Bugzilla (not just the mailing list)
Robert Moskowitz
rgm at htt-consult.com
Fri Feb 20 18:16:45 UTC 2009
Christopher Beland wrote:
> I wrote the following at:
> https://fedoraproject.org/wiki/QA#Communicate
>
Thank you for the pointer for submitting bugs for Fedora. I had not
realized it was the same as for RHEL, which I had done once, having
found a problem via Centos.
So now I have updated my expired password to Bugzilla and weighed in on
IPv6 being broken in FC10.
Now you might not consider this breaking IPv6 for FC10, but I do as I am
trying to run a network with all IPv6 and limit how much my 6to4 gateway
has to do.
>
> Bugs need to be filed in Bugzilla. People on IRC and fedora-test-list
> can help you diagnose a bug, determine the scope of a bug (who else is
> seeing it), decide what component to file against, and know whether or
> not the behavior you see is intentional. If a bug is reported on the
> mailing list and not Bugzilla, then the right developer might not see
> it, might lose the e-mail, or might forget about the report. The
> Bugzilla database organizes reports so they are not lost, groups
> comments in one place for easy reference, and to make it easy to find
> reports so other testers don't make duplicate reports.
>
> A common practice is to file a bug first, then e-mail the list with a
> link to the bug report, asking for further assistance. Many bugs are
> also filed with no e-mail to the mailing list, so be sure to search
> Bugzilla for your problem.
> <<
>
> I hope the advice given is accurate and wise; corrections and
> clarifications are welcome.
>
> I have recently seen a number of reports being sent to the mailing
> list which haven't gotten any reply. I hope that reporters know
> enough to file these reports in Bugzilla; as far as I know, no one is
> combing the fedora-test-list archives to find bugs that have fallen
> through the cracks.
>
> I adapted this text from [[Testing]] so that it could become a
> redirect to [[QA/Join]], since people wanted Testing to go away
> entirely (which makes sense).
>
> https://www.redhat.com/mailman/listinfo/fedora-test-list
> is probably a better place for these two paragraphs, so that everyone
> who signs up for the mailing list will see them. But this page is not
> on the wiki, so I can't edit it.
>
> -B.
>
>
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