webmaster at fedoraproject.org

Mike McGrath mmcgrath at redhat.com
Thu Jul 12 22:52:35 UTC 2007


Ricky Zhou wrote:
> Hmm, you said that there was a way to do anonymous ticket creation- that
> (along with the email bounce) would probably prevent most spam.  From
> 6/11 to 7/12, we've gotten around 12 requests that were actually about
> the website (including duplicates)- the other 40 or so were
> spam/irrelevant.  Based on these numbers, I don't think it'd hurt too
> much to forward these few people to a anonymous ticket page (although
> the process might be a bit complicated for the passer-by wanting to
> quickly notify us of a problem).
>
> Some other options are:
>  * Moderated mailing list (to kill spam- this would require moderators
> and some sort of policy, but would still make spam/off-topic mail much
> easier to delete than with OTRS).
>  * E-mail to web-members/a specific group of people - the amount of spam
> might discourage people from joining, and I don't see any way for a
> single person to "take" a request (so that others know), so this might
> be hard to manage.
>
> Any opinions or caveats to these options?
>   
I may be able to implement some spam functions for webmaster at fp.o if we 
sent it to web-members at fp.o.  Would you guys be willing to try that?

    -Mike




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