[K12OSN] FireFox not responding

[David Hopkins]

> Mel,
>
> I'm surprised noone has mentioned the "parent.lock" or ".parentlock" file
> that Firefox keeps in the profile directory to determine whether it's
> running or not.
>
> If Firefox dies or loses access to the profile (e.g. it's on a network
> drive) before it removes that file (which it does during a normal, orderly
> shutdown), it'll be there telling Firefox that the profile is "in use".
>
> Try finding and deleting that.
>

Thanks for the reminder on this possibility.  It is a quick fix. I
actually put an icon on the student's desktops that does just this
awhile back and forgot about it.

Sincerely,
Dave Hopkins