[Pki-users] ESC Format / Enroll Error

Tue Dec 23 18:31:48 UTC 2008

You may find further clue in the TPS log,  perhaps in the
"/var/lib/rhpki-tps/logs/tps-debug.log".

From: Julius Adewumi 
@GDC4S.com 
Ph:480-441-6768 
Contract Corp:MTSI 

________________________________

From: pki-users-bounces at redhat.com [mailto:pki-users-bounces at redhat.com]
On Behalf Of Zach Casper
Sent: Tuesday, December 23, 2008 10:52 AM
To: pki-users at redhat.com
Subject: [Pki-users] ESC Format / Enroll Error

We have an Infineon Smart Card and currently we are unable to
Format/Enroll due to the following ESC Error

"Formatting of smart card failed. Error: The Smart Card Server cannot
upgrade the software on your smart card."

And Diagnostics show this error:

"Attempting to Format Key, ID: ####### - Key Format failure, Error: 19."

This card comes up as "Formatted" because we've manually installed a
version of the Dogtag applet prior to using ESC & Dogtag. 

Any advice on how we can troubleshoot?

--

Zach Casper

Envieta LLC

----------------------------------------

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://listman.redhat.com/archives/pki-users/attachments/20081223/f8802f31/attachment.htm>