[publican-list] [Bug 492499] Add a section on how to reach Support / GSS

[bugzilla at redhat.com]

Please do not reply directly to this email. All additional
comments should be made in the comments box of this bug.


https://bugzilla.redhat.com/show_bug.cgi?id=492499

--- Comment #14 from Sam Folk-Williams <sfolkwil at redhat.com> 2010-01-14 07:47:10 EST ---
Can we move the order to be

1) Kbase
2) Support
3) Other Docs
4) Lists

The kbase is really the most efficient way to go, as most support questions are
already lodged there. This is a good opportunity to drive traffic to a lower
cost option. The lists are not monitored by RHT, which is why I have them last.
I would put other docs before support, but the person is already in the docs so
they clearly know about the docs.

-- 
Configure bugmail: https://bugzilla.redhat.com/userprefs.cgi?tab=email
------- You are receiving this mail because: -------
You are on the CC list for the bug.