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Re: [rdo-list] IRC "Office Hours"



On Wed, May 31, 2017 at 10:55 AM, Javier Pena <javier pena redhat com> wrote:
>
>
> ----- Original Message -----
>> At OpenStack Summit, it was suggested to me that we have IRC office
>> hours, so that there are certain times during the week when people can
>> be assured of having their questions answered.
>>
>> While my experience has been that questions asked on #rdo, for the most
>> part, are answered quickly and authoritatively, the comment was made
>> that publishing "official office hours" would make our channel more
>> welcoming to beginners who are looking for a little help in their
>> OpenStack journey.
>>
>> What I'm wondering is:
>>
>> * Would you be able to commit to pay more attention during a specified
>> time period?
>>
>> * What time(s) would work best for you?
>>
>
> I try my best to be available on the channel during European office hours. It might be easier for me during the morning (between 9:30 and 13:30 CET) because most of my meetings are held in my afternoons.
>

Similar here, morning CET time is the most suitable for me. I could
commit to be responsive for questions from community one day, let's
say wednesday (other day if you prefer) maybe from 10:00 to 13:00. I'm
normally on IRC and could respond other days and other times depending
on availability of course, but that time would be like a "come here
and ping me directly if you need it". Would that work?, maybe others
could do similar other days so that we can have  wider coverage.

Best regards,

Alfredo

> Javier
>
>> I'm thinking probably two times a week - once for the North American
>> time zone audience, and once for the Europe/Asia timezone audience.
>>
>> IRC "support" is always best-effort, as time permits, and nobody is
>> expecting any kind of guarantee here - I'm just looking for a way to
>> make our user community feel more welcomed.
>>
>> Thanks.
>>
>> --Rich
>>
>> --
>> Rich Bowen - rbowen redhat com
>> RDO Community Liaison
>> http://rdoproject.org
>> @RDOCommunity
>>
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