After recent upgrade, one printer not working
Margaret Doll
Margaret_Doll at brown.edu
Tue Sep 16 18:01:55 UTC 2008
On Sep 16, 2008, at 12:32 PM, mark wrote:
> Margaret Doll wrote:
>> I have the most recent /etc/cups/cupsd.conf working with my network
>> printers except for one.
>> gc-hp239, an HP 4250 dtn reports a status -3 when I send jobs to it
>> from the host RedHat system. Jobs from Window computers going
>> through
>> the RH server and directly from the RedHat system to gc-hp239 do not
>> print.
>>
>> I don't have the driver for the 4250 installed on the RedHat
>> system,
>> but previous to the update
>> I was successfully using the driver for an HP 4100.
> <snip>
> Really dumb question: using the CUPS interface, have you started the
> printer?
> For that matter, using the interface, can you print a test page?
>
> If you can do the latter, you might want to look at the CUPS config
> on that box
> more closely - did the upgrade change that, and isn't letting it be
> seen/used
> by other systems, only localhost?
>
> mark
By the CUPS interface, I am assuming that you mean the web page
interface from the console.
I had started and stopped the printer there.
I have physically rebooted the printer.
I have restarted cups several times.
I have looked at the printer's configuration using printtool. I
don't see anything wrong there
except that the driver is not an exact match up. The printer is an HP
4250. I am using the driver for an HP 4100. That has worked in the
past.
I noticed that when I use the web page access to the printer and try
to "Configure Printer" , I get the
messages "server-error-internal-error".
I have printed out the printer's configuration page. I see nothing
wrong there. Macs and Windows
computers are printing to it across the network. TCP/IP is ready.
>
>
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