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Re: OT: Request for Help Desk / Ticket System software.



On Fri, 23 Nov 2007 16:59:12 -0500 (EST)
aragonx dcsnow com wrote:

> > I'm looking for some Help Desk / Ticket System for Fedora. If
> > possible ,
> this system should not be dependent on email addresses.
> >
> > Ones I have worked with REQUIRES an email address for a user
> > requesting
> help. This is not functional when end users call in an issue and do
> not have email addresses.
> >
> > Any idea would be greatly appreciated!
> 
> I use my powers of necromancy to bring this thread back to life!
> <SHIZZZAM>
> 
> Anyway, I setup One or Zero at one time.
> 
> http://www.oneorzero.com/
> 
> Not sure how good it is these days though.
> 
> 
> 
> 
> 

Indeed - Someone mentioned this one to me. I have since installed RT3
but will certainly look at the above mentioned.

-- 
Best regards,
Chris

A star wars satellite accidently blew up the WAN.


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