You know.. common problems, characteristic error messages, etc? Tweeks -- Thomas Weeks, Lead Systems Engineer The Managed Hosting Specialist(TM) Rackspace Managed Hosting <http://www.rackspace.com/> 112 East Pecan, Suite 600 Email:<tweeks_at!rackspace.c0m> San Antonio, TX 78205 (w)210.892.4000 (f)210.892.4329