[rhn-users] lost untitlements !!

Gifford, Jerry jgifford at FSC.Follett.com
Wed Jun 16 15:03:56 UTC 2004


I had to fill out a support contact form located at
https://rhn.redhat.com/help/contact.pxt

Jer

-----Original Message-----
From: rhn-users-bounces at redhat.com [mailto:rhn-users-bounces at redhat.com] On
Behalf Of Frederic Medery
Sent: Wednesday, June 16, 2004 9:31 AM
To: Red Hat Network Users List
Subject: Re: [rhn-users] lost untitlements !!


lat question,
can-you give the email address you used ?

thanks for the feedback,

Frédéric Médery
Administrateur Système
LexUM, Université de Montréal




Gifford, Jerry wrote:

>Yes,  Basically they told me to delete the old profiles of legacy 
>systems (rh 7,8,9...) and move the entitlements status from those to 
>the 'current' systems.  I did this and it worked, but it seems the 
>system is missing functionality.  Given my expiration dates.  I should 
>be able to assign those expiration dates to various systems.  RHN 
>should not arbitrarily decide which systems are no longer entitled.
>
>This is very frustrating.  This is not the first time this has 
>happened.
>
>Jer
>
>-----Original Message-----
>From: rhn-users-bounces at redhat.com 
>[mailto:rhn-users-bounces at redhat.com] On Behalf Of Frederic Medery
>Sent: Wednesday, June 16, 2004 8:28 AM
>To: Red Hat Network Users List
>Subject: Re: [rhn-users] lost untitlements !!
>
>
>Did you receive feedback from RHN ? I'm still waiting for an answer !!
>
>Thanks,
>
>Frédéric Médery
>Administrateur Système
>LexUM, Université de Montréal
>
>
>
>Gifford, Jerry wrote:
>
>  
>
>>I too experienced the same thing.  I have not deleted my old
>>entitlements
>>(yet.)  I place a support message, but have not received a response yet.
>>
>>Jer
>>
>>-----Original Message-----
>>From: rhn-users-bounces at redhat.com
>>[mailto:rhn-users-bounces at redhat.com] On Behalf Of Frederic Medery
>>Sent: Wednesday, June 09, 2004 6:15 PM
>>To: Mailing List Redhat Network
>>Subject: [rhn-users] lost untitlements !!
>>
>>
>>Hello,
>>I bought 5 redhat (AS V3) systems for an university.
>>
>>Yesterday thoses systems lost their channel and their entitlement !!! 
>>Today in a rush I deleted old systems (redhat 9) that are offline to 
>>use their entitlement.
>>
>>Did RH have a database crash ? Am I the only one ?
>>
>>thanks !!
>>
>>
>>_______________________________________________
>>rhn-users mailing list
>>rhn-users at redhat.com https://www.redhat.com/mailman/listinfo/rhn-users
>>
>>
>>_______________________________________________
>>rhn-users mailing list
>>rhn-users at redhat.com https://www.redhat.com/mailman/listinfo/rhn-users
>> 
>>
>>    
>>
>
>
>_______________________________________________
>rhn-users mailing list
>rhn-users at redhat.com https://www.redhat.com/mailman/listinfo/rhn-users
>
>
>_______________________________________________
>rhn-users mailing list
>rhn-users at redhat.com https://www.redhat.com/mailman/listinfo/rhn-users
>  
>


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