[rhn-users] Entitlements disappearing from RHN
Graham Leggett
minfrin at sharp.fm
Tue May 4 17:11:13 UTC 2004
Michael Andrewjeski wrote:
> RedHat Support is fairly miserable... Be patient and continue phoning
> them (squeaky wheel & grease theory)
My problem is that Redhat go to some lengths to make sure finding their
phone numbers are as difficult as possible :(
It would seem that when Redhat advertise "support", they don't include
the warranty style support one requires when they do not meet their end
of their SLA.
Regards,
Graham
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