[rhn-users] Entitlements disappearing from RHN

[Michael Andrewjeski]

I agree,

To my way of thinking Suse is becoming attractive..

Mike

-----Original Message-----
From: Graham Leggett [mailto:minfrin at sharp.fm] 
Sent: Tuesday, May 04, 2004 10:11 AM
To: Red Hat Network Users List
Subject: Re: [rhn-users] Entitlements disappearing from RHN


Michael Andrewjeski wrote:

> RedHat Support is fairly miserable... Be patient and continue phoning 
> them (squeaky wheel & grease theory)

My problem is that Redhat go to some lengths to make sure finding their 
phone numbers are as difficult as possible :(

It would seem that when Redhat advertise "support", they don't include 
the warranty style support one requires when they do not meet their end 
of their SLA.

Regards,
Graham
--


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