[rhn-users] Access to Service Requests

[Juels, Philip]

Sorry, I'm not seeing "Web Support" either...if I follow the "Support Guide"
link and drill down to ...

"Submit via web
You may submit your request for assistance by logging into
www.redhat.com/apps/support"

I'm back to square one.  Is there a specific URL?

--Phil


-----Original Message-----
From: rhn-users-bounces at redhat.com
[mailto:rhn-users-bounces at redhat.com]On Behalf Of Lazarev, Roman
Sent: Friday, April 08, 2005 11:48 AM
To: Red Hat Network Users List
Subject: RE: [rhn-users] Access to Service Requests


Look for "Web Support" after you log in.

Roman

-----Original Message-----
From: Juels, Philip [mailto:PJUELS at PARTNERS.ORG] 
Sent: Friday, April 08, 2005 11:46 AM
To: rhn-users at redhat.com
Subject: [rhn-users] Access to Service Requests


At the risk of sound like an idiot...how do I access active Service
Requests on
RedHat's website.  I submitted one over the phone and received an email
to
directing me to...
"Please use Technical Support at (http://www.redhat.com/apps/support) to
view
the progress of or to update this Service Request."
But I can't for the life of me find anything referencing Service
Requests.
Thanks,
Phil Juels



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